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Frequently Asked


  • What is the best age to have my child's impression taken?
    We stamp any age... straight from the hospital all the way up to adults! No one is too small or too big. The size of the ceramic plate will be determined by the size of the impression.
  • How should I prepare for my appointment?
    No preparation is necessarily required. However, if you plan to have your child‘s foot stamped, you may want to dress them in an outfit that allows us to reach their feet easily.
  • Can we stamp our pets?
    Yes! We love our furry friends. Please contact us ahead of time to make arrangements.
  • Is it messy?
    Not at all. Our soft, nontoxic clay feels a lot like Play-Doh! It is easily removed by simply wiping, or washing your hands. Also, we provide hand wipes.
  • My child likes to clench their fists. Is it possible to get an impression of them?
    Absolutely! Little ones instinctively like to keep their hands clenched, but because you’ve come to us, you are ensured a good print from even the tiniest of hands.
  • I tried to do-it-yourself handprint kit and it did not work. Is your process different?
    We use a soft, nontoxic clay that is kiln-fired, not made from an air-dried mold. Unlike the do-it-yourself kits, ours will not mold or deteriorate over time. There really is no comparison between kits and custom work. Best of all, we do all the work for you!
  • I would like to order I would like to order several impressions. Do I have to make multiple imprints?
    We do an impression for each piece you order. Having an original ensures all the tiny details in the hands and feet will show.
  • How long does it take to get my order back?
    Our multiple-step process normally takes four weeks to complete. Please allow extra time during peak holidays—Christmas and Mother’s Day.
  • Where do I pick up my order?
    Generally, orders are returned to the location where the impression was taken. We can also deliver your order to any other host stores or our Scripps Ranch studio. Shipping is also available for an extra fee.
  • What are my options for payment?
    We take all cards, as well as cash, check, PayPal, Venmo, & Apple Pay.
  • Do you offer shipping?
    Yes, we ship anywhere in the U.S. All packages are sent via Priority Mail.
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